Privacy Policy

Your personal data and assets are our top priority. We are fully committed to safeguarding them.

Fairmont Finevox collects and stores data essential to your trading activities. Details of how this data is collected and stored are set out in the Privacy Policy below.

Our policy is grounded in the following principles:

• Our aim is to provide complete transparency about how we collect and store your personal data:

Our aim is to ensure you understand how we collect and process data, so you can make informed decisions. We have clear guidelines and processes for handling data on this website. Our policy sets out the specific methods we use, providing clear, concrete information about its use. You are in control.

We will always share information promptly when we determine you need to be informed. Transparency is central to what we do.

Our experienced team is always on hand to answer any questions you may have about any aspect of our processes, including our obligations under the laws of United Kingdom. You can contact us at: info@fairmontfinevox.app

• We will not use personal data for any purposes other than those set out in our Privacy Policy.

We may process personal data for the following purposes, including the proper operation of Fairmont Finevox services and connecting trader members with third-party trading platforms. It may also be required for maintaining and improving website features and services; protecting our rights; and complying with regulatory or other legal obligations. Finally, where necessary, we process data to deliver administrative and other business functions related to the Services we provide to you as our client.

To provide better services tailored to your needs and preferences, Fairmont Finevox processes personal data.

• To enable the use of essential tools that help effectively safeguard your personal data and uphold your rights in this context:

At any time, you can contact us to access all of your personal data. We can also update or delete it where required. Additionally, we can facilitate requests to transfer that data to you or to a nominated third party. We provide these services and support to help you better exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems are built to the highest standards, using bank‑grade measures. While no system can provide a 100% guarantee, we remain committed to continually upgrading our systems and strengthening the safeguards we already have in place.

We maintain a detailed, comprehensive privacy policy and the highest standards of security.

1. The Scope?

This policy outlines our procedures for the collection, processing and sharing of any and all data relating to natural persons.

Our policy applies to all identifiable natural persons. This includes any individual who can be, or has been, identified in connection with data entrusted to us, or data we can access and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management and organisation of personal data.

We do not collect, or seek to collect, any information about individuals under the age of 18. We also do not permit anyone under 18 to use our platform for any purpose. If we discover an account or any information relating to a person under 18, that information will be deleted immediately.

2. What personal data do we hold?

When you register with us, we collect the personal data needed to enable you to use our services. Where required, we may also request additional personal data to verify account ownership. To maintain and improve service quality, we collect and analyse data about your use of our platform and our third-party partners' services.

3. You are under no obligation to provide your personal data to the company.

While you are not obliged to provide your data to us, choosing not to do so may limit the services we can offer. It may also restrict your ability to use our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect any data that could be used to personally identify you. We do collect details such as specific account activity, users’ IP addresses, and the dates and times of access. For maintenance, security, and support services, we retain system crash reports, browser information, and the type of device used to access your account. We also gather information about the language used by your account.

Regarding personal data, we collect and retain only the information you consent to provide when you connect, via our service, to a third-party trading platform.

The personal data you have provided to third-party platforms may include: full name, address, telephone number and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes set out in this Policy. All the above uses and processing comply with applicable laws in United Kingdom.

The company will only handle, process, or transmit your data in accordance with applicable laws in United Kingdom. The legal bases for this are:

• You have consented to the company storing and processing your personal data. By submitting your data to the company, you authorise us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more purposes.
• To improve its services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may need to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you would like to learn more about the data processing the company is required to undertake, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, together with the applicable legal basis.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and provide related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, the handling of your data will be governed by those companies’ privacy policies. This may include various digital trading platforms.

To enhance the services we provide to clients and improve overall quality, the company may share personal data with its affiliates and partner companies.

Where required by law, or to protect our rights and assets and those of our third-party partners, we may share data with relevant legal or regulatory authorities.

During critical business transactions—such as the sale of the company, seeking investment, or obtaining a loan—we may share relevant data in a lawful and appropriate manner. This also applies in the event of any merger, restructuring, consolidation, or bankruptcy, in accordance with the law.

7. Use of Cookies and Third-Party Services

For the purposes of website analytics, and in partnership with advertising partners, cookies and similar technologies may be used, in accordance with the law and standard practice.

Cookies—small text files stored on your device when you visit a website—are used to gather information about your browsing behaviour, preferences, and more. Their purpose is to personalise and enhance your experience. They allow us to remember your settings and preferences, and to tailor our services accordingly. We also use cookies for site analytics and to compile statistics for strategic planning.

Broadly speaking, this site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Others are persistent cookies, which remain in your browser even after your session ends. These enable the site to recognise you as a returning visitor and facilitate your use of the site.

Types of cookies:

Cookies may be used as necessary, in accordance with their intended purpose:

Cookies have been blocked or cleared

If you would like to delete or block cookies, you will need to do this through your browser settings. Follow the links below for step-by-step guidance for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some site functions and features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be stored for as long as necessary to carry out the operations described elsewhere in this policy. It may be retained for longer where required by local laws, regulations, or company policies.

Your personal data will be shared, at your request and discretion, with third-party trading platforms for a period of 12 months. Upon expiry of that 12-month period, and with your consent, this data will be shared for a further 12 months.

Our operations include the routine review of all personal data to determine whether it is still required or not.

9. Transfers of personal data to third countries or international organisations

When required to deliver our services and for security purposes, personal data may be transferred to third countries (countries other than your own) and international organisations under robust security protocols. We implement data security measures to the highest standards to protect your data and ensure you have access to your legal rights and remedies in all cases.

Throughout the EEA (European Economic Area), all residents are covered by data protection laws and safeguards.

• All data transfers are conducted under the EU’s legal jurisdiction and competence, in line with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public bodies or authorities are undertaken in accordance with Article 46(2). This constitutes a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, issued under Article 46(2)(c) of the GDPR, set out the conditions for data transfers, which are carried out in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For further details on the specific security measures the company uses to protect your personal data during transfers to third countries, please send your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is protected using the highest level of technical and organisational measures, in line with industry-leading standards and best practices. These measures provide strong safeguards against unlawful or accidental destruction, as well as the loss or alteration of data.

While we apply the highest standards of care and best‑practice procedures for data protection, as required by law, it is not possible to guarantee in all circumstances that your personal data will always remain error‑free. Accordingly, we cannot be held liable where personal data is disclosed, or for loss or damage of an incidental, non‑material or consequential nature. This includes situations beyond our control, such as disclosure arising from transmission errors, unauthorised third‑party access, or any other cause of a similar nature.

In the event of legally binding demands from regulators or legal bodies, we may be required to share your personal data with them. Once that data is disclosed under a legal obligation, we cannot control how those bodies handle, store, or protect your data.

Any information sent over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

This website may include links to third-party applications and websites. Please note that these links are neither affiliated with us nor under our control, and our Privacy Policy does not apply to them. They have their own policies and practices for collecting and processing personal data, and we are not responsible for their content or practices. Please use your discretion.

Always read a company or service’s privacy policy when visiting their website, and do so before providing any personal data. Ensure their data collection, use and processing policies align with your preferences and priorities. If you choose to share data, do so directly with the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will notify you of any changes via our website and any other channels we consider appropriate. The latest version of the privacy policy will be published on our website, and the revised policy will take effect immediately upon publication, unless stated otherwise.

13. Your rights over personal data

You retain full control and the final say over how your personal data is used, including the right to verify its accuracy, correct errors, and to delete or limit the scope and nature of any processing we carry out.

On this page, EEA residents will find information relevant to them:

Your personal data is protected by the rights set out herein. By sending an email to the address below, you can immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data we process is accessible to us and therefore verifiable.

You can request access to your personal data for verification at any time, and it will be provided to you in electronic format. If you request further copies of your data that we process, beyond the first copy provided, a reasonable fee may apply.

Rights granted by law and by the privacy policy must not infringe the rights of others. The company reserves the right to refuse or restrict access to personal data where doing so would infringe the rights and freedoms of others.

Right to Rectify Errors

Any inaccuracies in your personal data, whether from omission or incorrect details, can be corrected by you or the Company to ensure it is processed properly.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances: 1) if it has been processed without your consent or outside lawful grounds; 2) when you request its removal and the Company has no legal obligation to retain that data; 3) if you no longer agree to any processing by us, even where lawful and based on our legitimate interests or those of a third-party provider; and 4) where we are required by law to delete your data.

The right to erasure may be overridden by legal obligations under EU or member state law. The same applies where data is required for the establishment, exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request the restriction of the processing of your personal data where you believe it is inaccurate.

If you request that the use of your personal data be restricted, it will be deleted except in the following circumstances: 1) where the law of the European Union or any Member State prevents this. 2) With your consent, where necessary to establish, exercise or defend legal claims. 3) To protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided, where you have consented in any form to its collection and where processing is carried out by automated systems.

You have the right to request the transfer of any and all personal data to another company or organisation, where technically feasible. This does not affect your right to request deletion of your data. This right cannot be used where doing so would infringe the rights or freedoms of another natural person.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it be stopped. This does not apply where there is an overriding legal requirement to continue processing, for example to establish, exercise or defend legal claims. In such circumstances, we may continue to process your personal data.

You may, at any time, request that your personal data is not processed for the purposes of any direct marketing activities.

Right to Withdraw or Refuse Consent

Where possible, you may withdraw your consent to our processing of your personal data at any time with immediate effect. This will not apply retroactively to any processing carried out before you withdrew consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, EU Member States have established regulatory and supervisory authorities to address such matters. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines when your personal data rights may be limited by European Union law or by the laws of its Member States.

Upon receiving your request concerning your personal data and its processing, we will provide access to the information you have requested, as set out in Section 13 of this policy. We may extend this period by up to two months, depending on the volume and complexity of requests. If an extension is required, we will notify you within one month of receiving your request.

We will send the requested information electronically, free of charge, unless doing so would conflict with the law or Section 13. We may charge a reasonable fee or refuse a request if it is considered unfounded, excessive, or repetitive.

We reserve the right to require additional proof of identity if there is any reasonable doubt as to the identity of the person requesting personal data, to safeguard data and maintain security.